We currently accept secure card payments via Stripe. You can pay using: Visa MasterCard American Express All transactions are encrypted and 100% secure. More payment options may be added in the future!

All orders are shipped with a personal tracking number. This number is available in the shipping confirmation email. You can track the status of your order directly on the carrier’s website using the tracking number. The possible status updates for your order are: Processing – Your order has been confirmed and is currently being prepared in our warehouse. In transit – Your order has been shipped. You can track its journey on the carrier’s website using your tracking number. Delivered – Your order has been delivered successfully, with the delivery date confirmed.

1. Clothing (T-shirts, sweatshirts, hoodies) Within Sweden: delivery time is 4 to 7 business days Within Europe: delivery time is 6 to 12 business days International shipping: delivery time is 7 to 15 business days 2. Accessories (backpacks, caps, beanies, etc.) Within Sweden: delivery time is 5 to 10 business days Within Europe: delivery time is 7 to 12 business days International shipping: delivery time is 10 to 15 business days

Yes — your security is extremely important to us. As a customer on the Runaway Outdoor online store, you can shop with total peace of mind. We use Stripe, a trusted and secure payment platform, to process all card payments. Your payment information is encrypted and never stored on our servers. All personal data, including your name, address, and payment details, is protected by SSL encryption (Secure Socket Layer) with 128-bit encryption — one of the most reliable security technologies available. You can also recognize that your connection is secure when you see "https://" in the address bar during checkout. Depending on your browser, you may not always get a visible notification, but rest assured — your data is being transmitted safely. We also protect your information when you: Place an order Subscribe to our newsletter Create an account on the Runaway Outdoor store To further protect yourself and others, we strongly recommend that you never share your password and always log out after placing an order, especially when using a shared device. At Runaway, your privacy and data security are top priorities — so you can focus on finding your next adventure.

To help you choose the right size, we provide a detailed size guide on each product page. We recommend comparing the measurements in the guide with a similar item you already own. If you’re between two sizes, we suggest choosing the larger one for a more comfortable fit. Still unsure? Feel free to contact us — we’re happy to help!

As soon as your order is shipped, you will receive a confirmation email containing your tracking number. This means your package has left our warehouse and is on its way to you. If you don’t see the email, make sure to check your spam or promotions folder.

You can enter your promo code during the checkout process. On the payment page, you’ll see a field labeled “Promo code” or “Discount code.” Simply enter your code there and click “Apply.” The total amount will update automatically if the code is valid. Please note: Only one code can be used per order Promo codes cannot be applied after the order is placed Make sure the code is still valid and meets any conditions (e.g., minimum purchase) If you have any trouble, feel free to contact us — we’re happy to help!

No, there is no minimum order amount. You’re free to order as little or as much as you like! However, don’t forget — we offer free shipping for all orders over €58 within Sweden and internationally.

You have 14 days from the date of delivery to return a product if it doesn’t meet your expectations. To be eligible for a return, the item must be unused, unwashed, and in its original packaging. Please contact our customer service before returning any item to receive instructions.

How much is the shipping cost? Shipping fees vary depending on your location: Within Sweden: €7.00 shipping fee Free shipping for all orders over €58 within Sweden International shipping: €14.00 shipping fee Free shipping for all orders over €58 on international orders

The amount of your order is charged immediately once your payment is authorized at checkout. This means your card will be debited at the time of purchase, not when the order ships. All payments are securely processed through Stripe, and you will receive a confirmation email as soon as your order is placed.